Refund policy

At Organnact, we aim to ensure your satisfaction with our products. If, for any reason, you are not completely satisfied with your purchase, we offer a hassle-free return or exchange policy within 30 days of delivery.

Conditions for Returns or Exchanges:

• To be eligible for a return or exchange, the item must be in its original packaging.

• The customer is responsible for shipping the item back to our address using a reliable courier service as directed by our representative.

Process for Requesting a Return:

• Refund requests must be made by emailing info@organnactshop.com. Please include your order number and the reason for the return in your email.

• Please note that refunds are processed through our payment intermediary, PayPal, and the processing times depend solely on them.

Exclusions:

• We do not refund shipping charges.

Thank you for choosing Organnact for your supplement needs. If you have any further questions or concerns, please do not hesitate to contact us.